Privacy Policy
Effective date: November 5, 2026
Royal Decor LLC (“Royal Decor,” “we,” “us,” or “our”) designs, builds, and installs custom closets, built-ins, and home storage. We respect your privacy and are committed to protecting the personal information you share with us through this website and our services.
Information We Collect
We collect information you choose to give us when you use the chat tool on this website, when you call, text, or email us, or when you work with us on a project. This may include:
- Your name
- Email address
- Phone number
- Service address
- Project details, such as measurements, photos of your space, and design preferences
- Quotes, design approvals, and payment records
- Your messages to us, and your choices about receiving text messages
When you visit this website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited, the site that referred you, and the date and time of each visit
- Approximate location based on your IP address
How We Use Your Information
We use the information we collect to:
- Respond to your questions and service requests
- Schedule appointments and provide our services
- Prepare designs and quotes, and process approvals and payments
- Communicate with you about service updates
- Keep this website secure and improve it and your customer experience
- Comply with legal obligations
SMS Communications
When you enter your mobile phone number in the chat tool on this website, check a consent box, and send your message, you authorize Royal Decor LLC to text or call that number, possibly using automated means. There are separate consent boxes for informational and transactional messages and for promotional messages.
Informational and transactional messages may relate to:
- Service requests
- Appointment scheduling
- Appointment reminders
- Service updates
- Customer support communications
Promotional messages may include offers and promotions from Royal Decor.
You can also agree to informational and transactional messages by giving us your number directly or by texting us first. Consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at khalil@royaldecoratl.com or (404) 334-2520.
SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile opt-in data, consent records, and phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for promotional purposes.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who help us run our business and serve customers, including providers of website hosting, email, customer management and business phone and text messaging, and payment processing. These providers are required to keep your information confidential and use it only for the services they provide on our behalf.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may also disclose information when required by law, or when needed to protect our rights or the safety of others.
Payments
Online card and bank payments are handled by our payment processor. We do not receive or store your full card or bank account number.
Cookies and Third-Party Services
The chat tool on this website is provided by our customer communications provider. When a page loads, the tool may store information in your browser and send that provider details about your visit, including the technical information listed above, so that it can run the chat and show us how you found us. This happens whether or not you start a chat.
Our hosting provider may use cookies that are strictly necessary to keep the website secure. The website also loads fonts from Google Fonts and Fontshare, so those services receive your IP address when a page loads.
You can control cookies and stored website data through your browser settings.
Data Retention
We keep personal information only as long as we need it to provide our services, keep accurate business records, and meet our legal obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, please contact us and we will delete it.
Your Rights
You may ask us to:
- Give you access to your personal information
- Correct inaccurate information
- Delete your personal information when legally permissible
To make a request, contact us at khalil@royaldecoratl.com or (404) 334-2520.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Royal Decor LLC
Decatur, GA
Phone: (404) 334-2520
Email: khalil@royaldecoratl.com
Website: https://www.royaldecoratl.com